Shipping policy
We are located in Los Angeles, California and currently only ship to USA & Canada.
All our orders are processed and shipped out within 3 business days.
After the order is shipped out and received by the carrier, we will update you with a tracking number with which you can follow your package and see the remaining shipping time.
SHIPPING ADDRESS CHANGES
If you would like to change the shipping address for your order, please contact us by email and include your new shipping address. Once the order is shipped, we can not alter the shipping address anymore.
SHIPPING COST
USPS first class shipping rates start at $6.95 based on package weight. Any package over 16 ounces is automatically considered priority mail (shipping rates increase.)
Paying via AfterPay or Sezzle does not speed up the shipping process.
Shipping to Canada can take 6-21 days, prices begin at $22.00 based on the weight of the package.
Why is my order still in "Pre-shipment"?
Tracking numbers are sent to your email as soon as your order's label is printed. This means that the shipping process has begun and your tracking number will update as soon as USPS scans your order in. This does not mean your order is lost, it is not uncommon for an order to remain in pre-shipment for multiple days. Please only contact us about this if your order has surpassed the estimated time for shipment.
We are not responsible for USPS shipping delays or lost packages marked delivered but not received. In the event that this happens, please take your tracking number to your local USPS to file a claim. Please select priority mail during checkout to be sure your package is insured in the event that the package is lost or stolen.
Orders will be shipped to the shipping address that is entered during checkout, we are not responsible for any errors or typos. Orders with incorrect addresses will not be edited, they will be cancelled upon the customers request.
